The Cleaning Service That is Changing Lives

The Specialist Cleaning Group
The Specialist Cleaning Group
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    • Commercial Cleaning
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    • Biohazard Cleaning
    • Hoarding support
    • End of tenancy cleaning
    • Deep Cleans
    • Property Clearance
    • Carpet Cleaning
    • Oven cleaning
    • Why choose us?
    • Our Core Values
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  • Home
  • Request a quote
  • Commercial Cleaning
  • Domestic Cleaning
  • Biohazard Cleaning
  • Hoarding support
  • End of tenancy cleaning
  • Deep Cleans
  • Property Clearance
  • Carpet Cleaning
  • Oven cleaning
  • Why choose us?
  • Our Core Values
  • Our Services
  • Training & Coaching
  • Contact
  • Your Questions
  • Blog

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Your questions

What services do you offer?

What services do you offer?

What services do you offer?

The Specialist Cleaning Group provides premium commercial and domestic cleaning, which includes, end-of-tenancy cleans, deep one-off cleans, regular cleans,  oven cleaning,  carpet cleaning,  clearance service, needle sweeps, trauma cleaning, virus decontamination and crime scene cleaning as well as hoarding support.

What areas do you cover?

What services do you offer?

What services do you offer?

 Covering Luton, Dunstable and surrounding areas.
For larger jobs we are happy to travel further. 

We often travel up and down the country for reactive emergency cleaning services. 

How can I book in?

What services do you offer?

What is your hourly rate?

  Initially contact us via email, call or request a quote form on the website. We will get back to you at our earliest convenience.  

What is your hourly rate?

Is there flexibility in tasks carried out on regular basis?

What is your hourly rate?

  We have chosen not to quote by the hour and therefore do not have an hourly rate. We prefer to quote per job. This ensures a focus on the task at hand rather than the clock. 

Is there flexibility in tasks carried out on regular basis?

Is there flexibility in tasks carried out on regular basis?

Is there flexibility in tasks carried out on regular basis?

   If a regular clean we can run on a rolling programme where tasks vary each week this will be discussed before first clean. If there are extra tasks your wish us to complete you will need to contact the office 48 hrs before to see if we can programme it in. We will of course accommodate where possible. There will be extra charges. 

Do you have references?

Is there flexibility in tasks carried out on regular basis?

Is there flexibility in tasks carried out on regular basis?

   Please take a look at our reviews on the website. We are also happy to provide contact details of clients we are currently working with.  

How do you ensure the quality of cleaners?

How do you ensure the quality of cleaners?

How do you ensure the quality of cleaners?

   All our cleaners work to the same systems and processes. We offer full training and continued training throughout our team. We also carry out spot checks periodically

I have pets, is this ok?

How do you ensure the quality of cleaners?

How do you ensure the quality of cleaners?

    We love animals and have our own also. We are happy to work with and around your pets. We are also happy to let your dog out for toilet breaks (if there is a secure space) and feed. We understand that having strangers in the house can be stressful for the animals so we are happy to discuss requirements.   

Do you use my products or your own?

How do you ensure the quality of cleaners?

Do you use my products or your own?

    We use our own products and tools. These are tried and tested. All equipment is cleaned and sanatized after each job. Our products, where possible are environmental friendly.    

Can I cancel or change the day?

Other companies are cheaper, why is this?

Do you use my products or your own?

     We will of course accommodate where possible. It is very difficult to reschedule our cleaning diaries and staff are all employed and will still need paying. We require 48 hours notice , any later and charges will be made.      

How do I pay?

Other companies are cheaper, why is this?

Other companies are cheaper, why is this?

    

Payment is made via bank transfer. We are unable to accept cheques. If a one off clean this is a minimum of 24 hours before the clean. If a regular clean we ask for payment for the month before the start of month. 

No payment = No service .      

Other companies are cheaper, why is this?

Other companies are cheaper, why is this?

Other companies are cheaper, why is this?

    

 

At The Specialist Cleaning Group we value our team and clients. We are fully insured and all our team are paid a good rate of pay and have all the rights of any other employee would have such as holidays.  We chose to provide intensive training for all the team continuously and follow best practices. We also only use the best products and equipment.

Cleaning is an unregulated service and many companies and individuals are not doing the above.

What are your hours of business?

Why does the first clean take longer?

Why does the first clean take longer?

 As we are cleaning for a variety of clients and settings we have no set hours.  

Why does the first clean take longer?

Why does the first clean take longer?

Why does the first clean take longer?

 First cleans are like a “spring-clean‘ They require extra time and effort to make sure we can remove old and accumulated dirt. This is essential before we can begin our regular cleans. First cleans can be up to four times longer.  

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  • Request a quote
  • Commercial Cleaning
  • Domestic Cleaning
  • Biohazard Cleaning
  • Hoarding support
  • End of tenancy cleaning
  • Deep Cleans
  • Property Clearance
  • Void Properties
  • School Cleaning
  • Needle Clearance
  • Carpet Cleaning
  • Oven cleaning
  • Why choose us?
  • Our Core Values
  • Our Services
  • Training & Coaching
  • Privacy Policy
  • Your Questions
  • Blog
  • Free Guide
  • Guide For Solo Cleaners

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